🔴 Important Note: If you are submitting your invoice through the Appfolio Vendor Portal, this is our preferred method and there is no need to follow the steps below.
Appfolio Vendor Portal Access Instructions - Click here.
Ensure your invoice contains the following details:
- Specific rental property address associated with the service/bill
- Date of service
- Detailed description of the service performed
- Mention if there is a quote for additional recommended work
Step-by-Step Guide to Submit Your Invoice
- Open your email client and create a new message.
- Recipient: Please send your email to firstname.lastname@example.org.
- Subject Line: Mention the property address. If you are submitting multiple invoices, simply use the subject line "Invoices".
- Email Body: It is not necessary to include any text in the body of the email; however, it must contain the attached invoice(s).
- Attachments: Kindly attach your invoice(s) in PDF format. You may include multiple PDF files as long as they don't contain links for download, as our system is unable to process links.
- Sending: Once everything is set up, click "Send."
You should receive a confirmation email within a few minutes of submission, confirming the receipt and detailing the files received.
We conduct payments every Friday. However, allow a period of 7 to 14 business days for your payment to be processed and completed. If, for any reason, you suspect a delay exceeding 14 days in the processing of your invoice, feel free to reach out to our support team at Support@greenresidential.com for assistance.
Thank you for your cooperation and understanding.