Landlord Guide to Getting Updates on Repair Requests



I'm a landlord, how do I get an update on a repair request my tenant submitted?


We are here to keep you updated every step of the way! To get the latest update on a repair request that your tenant submitted, you have a couple of quick and easy options:

1. The most efficient way is to reply directly to the most recent email that one of our team members sent you regarding the specific repair. This ensures that the person handling the issue will get your inquiry straight away, providing a swift response.

2. Alternatively, if you prefer reaching out freshly, you can email our dedicated support team at When doing so, please provide specific details regarding the update you are seeking, including any relevant dates, tenant information, or repair descriptions, to facilitate a prompt and detailed response.

We understand that staying informed about the status of repair requests is crucial, and we are committed to providing you with timely updates. Rest assured, we prioritize clear and open communication with our landlord clients.

For any urgent inquiries, do not hesitate to reach out to us; we are here to assist you!

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