Tenant Maintenance Responsibilities : Guide before you submit a maintenance request

Step 1: Read Your Lease Agreement

Start by reviewing your lease agreement, which typically outlines your responsibilities as a tenant. (see lease par. 17)

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Tenant, at Tenant's Expense, must:
Clean - keep the Property clean and sanitary;

Garbage - promptly dispose of all garbage in appropriate receptacles;

Air Filters - supply and change heating and air conditioning filters per manufacturer's instructions;

Lighting | Sensors | Remotes | Other Devices - supply and replace all light bulbs, fluorescent tubes, and batteries for smoke alarms, carbon monoxide detectors, garage door openers, ceiling fan remotes, and other devices (of the same type and quality that are in the Property on the Commencement Date);

Water Softener - maintain appropriate levels of necessary chemicals or matter in any water softener;

Dangerous Conditions - take action to promptly eliminate any dangerous condition on the Property;

Water Pipes - take all necessary precautions to prevent broken water pipes due to freezing or other causes;

Keys - replace any lost or misplaced keys;

Pest Control - pay any periodic, preventive, or additional extermination costs desired by Tenant, including treatment for bed bugs, unless otherwise required by law;

Standing Water - remove any standing water;

Water Cutoff & Electrical Breakers - know the location and operation of the main water cut-off valve and all electric breakers and how to switch the valve or breakers off at appropriate times to mitigate any potential damage;

Foundation - water the foundation of the Property at reasonable and appropriate times;

Water Filters - supply and change water filtration systems, including but not limited to, refrigerator water filters; and

Yard & Pool - see your lease for specifics.

Repairs - promptly notify Landlord, in writing, of all needed repairs. Click here for information about how to submit a repair request.

Step 2: Notice or Request

Distinguish between repair requests and issue notifications. For repairs, use your tenant portal. For issue notifications, email support@greenresidential.com and clearly mark in bold that it's not a repair request.

Step 3: Tenant Deductible

Some leases include a tenant deductible charge. A tenant deductible for repairs is an amount the tenant is responsible for paying when a repair is needed. This deductible is paid before the landlord covers the remaining repair costs. It serves to share repair expenses and discourage trivial repair requests. (often found in par 26 of lease)



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